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PRIVACY POLICY


Effective Date: August 2026
Last Updated: August 2026

Fausto Polanco respects your privacy and is committed to protecting the personal information you provide when visiting faustopolanco.com.mx or communicating with us through our website.

This Privacy Policy explains what information we collect, how we use it, how it may be processed, and the choices available to you regarding your personal information.

WHO WE ARE
This website is operated by Fausto Polanco, a furniture and design business located in Baja California, Mexico.
Website: faustopolanco.com.mx
Email: fpolanco@faustopolanco.com.mx
Phone: +52 (661) 612-0125

INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide when you contact us through our website.
This information may include:
Name
Email address
Phone number
Area of interest
Message or inquiry
Information related to a product, showroom visit, or Trade & Design inquiry
We only request information reasonably necessary to respond to your inquiry or provide the service you requested.

INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically through cookies, analytics technologies, server logs, or similar technologies.
This information may include:
IP address
Browser and device information
Pages visited
Date and time of visits
Approximate geographic location
Referring website or traffic source
Interactions with the website
Campaign attribution information
This information is primarily used to understand how visitors use our website, evaluate the effectiveness of our digital experiences, maintain website security, and improve our services.

HOW WE USE YOUR PERSONAL INFORMATION
We may use the information collected through our website to:
Respond to questions and requests
Provide information about our furniture and handcrafted pieces
Coordinate showroom visits
Respond to Trade & Design inquiries
Provide customer service
Communicate with prospective and existing customers
Improve our website and digital experience
Measure website and campaign performance
Maintain the security and proper operation of our website
Comply with applicable legal obligations
We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

CONTACT FORM AND CONSENT
When you submit a contact form through our website, you are asked to acknowledge that you have read and agree to this Privacy Policy.
Providing your personal information through the contact form is voluntary. However, certain information may be required for us to respond to your request.
Submitting a contact form does not automatically subscribe you to promotional email communications unless you separately provide consent where required.

HOW WE SHARE INFORMATION
Fausto Polanco does not sell personal information.
We may share or allow access to information with service providers that help us operate our website, process communications, provide website security, analyze website performance, or deliver other technical services.
These providers may process information only as necessary to provide their respective services and subject to their own privacy and data protection obligations.
We may also disclose information when reasonably necessary to:
Comply with applicable laws or legal processes
Respond to lawful requests from government authorities
Protect our legal rights or property
Protect the security of our customers, visitors, or website
Investigate suspected fraud, abuse, or security incidents

ANALYTICS AND THIRD-PARTY TECHNOLOGIES
Our website may use analytics and other third-party technologies to understand website usage, traffic sources, visitor interactions, and the performance of our digital experiences.
These technologies may collect technical information such as device information, browser information, IP address, pages viewed, interactions, and referral or campaign information.
Third-party providers process information according to their own privacy policies and applicable data protection requirements.

COOKIES
Our website may use cookies and similar technologies necessary for website functionality, security, analytics, preferences, and measurement.
Cookies are small data files stored on your device or browser that allow websites and services to recognize certain information about a visit.
Depending on your browser and the technologies used on our website, you may be able to control or delete cookies through your browser settings.
Disabling certain cookies may affect some website functionality.

DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.

HOW WE PROTECT YOUR INFORMATION
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS
Depending on your place of residence and applicable law, you may have rights regarding your personal information.
In Mexico, these may include rights of Access, Rectification, Cancellation, and Opposition, commonly known as ARCO rights, as well as the right to revoke consent where applicable.
You may contact us to request information about the personal data we hold about you, request corrections, request deletion when applicable, object to certain processing, or exercise other rights available under applicable law.
Requests may be submitted to:
fpolanco@faustopolanco.com.mx
Please include sufficient information for us to identify your request and respond appropriately.

VISITORS FROM THE UNITED STATES
Visitors from the United States may have additional privacy rights depending on their state of residence and the applicability of state privacy laws.
Where such laws apply, Fausto Polanco will process requests concerning personal information in accordance with applicable legal requirements.
We do not sell personal information collected through this website.

CHILDREN'S PRIVACY
Our website and services are not directed to children, and we do not knowingly collect personal information from children through our website.
If we become aware that personal information from a child has been collected improperly, we will take reasonable steps to delete it.

THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
Fausto Polanco is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of any external website they visit.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices, technologies, or applicable legal requirements.
When changes are made, the “Last Updated” date at the top of this page will be revised.
We encourage visitors to review this Privacy Policy periodically.

CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact:
Fausto Polanco
Email: fpolanco@faustopolanco.com.mx
Phone: +52 (661) 612-0125
Baja California, Mexico
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